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Returns & Exchanges

Returns & Exchanges

We hope you love your Sontakey products as much as we loved creating them for you! 

If you are not completely satisfied with your purchase for any reason, please email us at rati@sontakey.com to attain a RMA. Returns and exchanges are accepted within 14 days of purchase. Please note, return shipping costs are the customers responsibility.

It is important that the items are unused and in the original packaging. We will not be able to issue a refund if there is any damage and if original packaging is not included. Please allow 3-5 business days for processing your refund after the return has been received and inspected.

 

*Custom items are non-refundable